General Information



Close date:

Friday, 21 October 2022

Working pattern:

Full time

Contract Type:





17 - 17 Support Analysis - EMEA

Description & Requirements:

Client Service Analyst will be working within the solution design team, responsible for creating and reviewing solution designs and hold the overall solution context for designing Sonata features. You will be the key conduit of enhancements into Sonata, liaising with Professional services and the Product team and be responsible for the transformation of customer requirements into design. You will be an excellent communicator with stakeholders ranging from the Professional Services & Product teams to software engineers within the scrum.

Day to Day Responsibilities:
  • Design product features that align with customer requirements in collaboration with the Professional Services team. 
  • Ensure that the Product Engineering Team is briefed and understands the features required. 
  • Collaborate with the Product team to deliver on the product roadmap. 
What You Will Bring To The Table:
  • Have 2-6 years of experience
  • A strong understanding of the structure of Sonata and the principles by how it is designed.
  • Excellent stakeholder management, communication and negotiation skills.
  • Proven ability to discuss complex issues with senior stakeholders whilst balancing commercial and design considerations
  • Sufficient technical competencies to understand the detail and be respected across the engineering community.
What we offer you:
  • Our people are at the heart of our business. We work hard to provide a rich employee experience and a robust framework for ongoing career development. 
  • Competitive salary and employee benefits scheme.
  • Flexible working hours, we value work-life balance.
  • Parental (including secondary) leave policy.
  • Cab facility available in Delhi/NCR.
  • Meal facility available

About Bravura Solutions

At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. 
As a market leader and ASX 200 company, we are a trusted partner to over 350 leading financial services clients. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge technology solutions that support our clients to achieve financial security and prosperity for their customers.

How to apply?

Please note, as part of the job application process, you will be taken to Bravura Solutions’ careers portal. We don’t always work to fixed closing dates and will consider candidates as and when they apply.